The Higher Education Opportunity Act of 2008 (HEOA) requires postsecondary institutions participating in Title IV federal student aid programs to make disclosures to students, also considered student consumer information. Items listed under the general institutional information section are provided:
Updated April 2018
Missouri Baptist University wants you to have the best educational experience possible in your time as a student. If you experience a problem, or have a concern or complaint, you may inform any staff member and expect prompt assistance. Missouri Baptist University desires to resolve student grievances, complaints and concerns in an efficient, fair and amicable manner. Complaints regarding any aspect of MBU operations will receive prompt attention when filed directly with university’s authorities.
In most instances situations can be resolved by reviewing the processes for certain actions:
For the university’s traffic and parking appeal process, see: https://www-beta.mobap.edu/student-life/safety/parking
For the university’s sexual harassment and assault process, see: https://www-beta.mobap.edu/student-life/safety/clery-reports-and-title-ix-policy
For the university’s non-discrimination process, see: https://www-beta.mobap.edu/student-life/safety/clery-reports-and-title-ix-policy
Also, see the Nondiscrimination Policy and Complaint Procedure
Online students can also access these resource pages:
Online Student Consumer Information
Online Student Complaints and Grievances
Filing a Complaint with the Higher Learning Commission
If an issue cannot be resolved internally, you may file a complaint with the Missouri Department of Higher Education. The MDHE process can be found here: https://www.dhe.mo.gov/contactus.php.
If you live outside of Missouri, you can file a complaint in the state where you reside by using this state contact information.
